cr7sip storePrivacy Policy
This page describes what we collect when you use cr7sip store and how we keep that data protected. We collect personal information to verify your identity, process your deposits and withdrawals, and comply with anti-money-laundering regulations. We use industry-standard encryption and do not share your data with third parties outside our compliance and payment-processing teams.
When you open an account on cr7sip store, you provide your name, email, phone number, national ID, and proof of address. We use this information to verify your identity and to ensure you meet our eligibility requirements. We also collect information about your betting activity, deposits, and withdrawals to detect fraud and comply with local law.
Our privacy practices apply to all users of cr7sip store in supported jurisdictions. If you have questions about how we handle your data, contact our support team.
What data we collect on cr7sip store
We collect personal data during account registration. This includes your full name, date of birth, email address, phone number, and national ID number. We also collect proof of address — a utility bill, bank statement, or rental agreement dated within the last three months. This information is required for our KYC (Know Your Customer) verification process.
We collect transaction data when you deposit or withdraw funds on cr7sip store. This includes the payment method you used, the amount, the date and time, and your account balance before and after the transaction. We also collect betting data — which markets you access, which bets you place, and the outcomes of those bets.
We collect technical data when you use cr7sip store. This includes your IP address, device type, browser type, and the pages you visit. We use cookies to remember your login session and to track your activity on our platform. We do not use cookies to track you across other websites.
We do not collect sensitive data unnecessarily
We collect your national ID number only for identity verification. We do not store your full ID document on our servers — we verify it and then delete the image. We retain your ID number for compliance purposes.
How we use your data on cr7sip store
We use your personal data to verify your identity and to comply with anti-money-laundering law. We use your transaction data to process deposits and withdrawals, to detect fraud, and to generate account statements. We use your betting data to settle bets, to calculate your account balance, and to detect suspicious betting patterns.
We use your technical data to improve cr7sip store's performance, to diagnose technical issues, and to prevent abuse. We use cookies to keep you logged in and to remember your preferences. We do not use your data for marketing purposes — we do not send unsolicited promotional emails or sell your data to advertisers.
We may use your data to contact you about account issues, security alerts, or changes to our terms. We contact you via email or in-app message. We do not contact you via phone or SMS unless you have explicitly requested it.
Third parties and data processors
We share your data with payment processors when you deposit or withdraw funds on cr7sip store. Your payment processor receives your payment method details and transaction information. We do not store your payment details on our servers — your bank or e-wallet provider (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) handles that information.
We may share your data with law enforcement or regulatory authorities if required by law. We comply with legal requests for information about your account, your transactions, or your betting activity. We do not voluntarily share your data with law enforcement — we respond only to valid legal requests.
We do not share your data with third-party advertisers, data brokers, or analytics companies. We do not sell your data. Our data processors are bound by confidentiality agreements and are prohibited from using your data for any purpose other than processing payments or complying with legal requirements.
Your rights regarding your data on cr7sip store
You have the right to request a copy of your personal data. Contact our support team and we will provide a copy of all data we hold about you. You have the right to request correction of inaccurate data — if your name or address is wrong, we will update it.
You have the right to request deletion of your data, subject to legal and compliance requirements. We may retain your data for a retention period after you close your account to comply with anti-money-laundering law and to resolve disputes. You have the right to object to our use of your data for specific purposes — contact our support team to discuss.
You have the right to lodge a complaint with your local data-protection authority if you believe we have violated your privacy rights. We encourage you to contact our support team first so we can address your concerns directly.
Data security and retention on cr7sip store
We protect your data using SSL encryption for all data in transit. Your password is hashed using industry-standard algorithms and is never stored in plain text. We use firewalls and intrusion-detection systems to protect our servers from unauthorized access. Our data centers are physically secured and monitored 24/7.
We retain your personal data for as long as your account is active. After you close your account, we retain your data for a retention period to comply with anti-money-laundering law and to resolve disputes. We then delete your data, except where we are required by law to retain it longer.
We retain your transaction data for at least five years to comply with financial regulations. We retain your betting data for at least two years to settle disputes and to detect fraud. We retain your technical data (IP address, device type) for at most 90 days unless we need it to investigate a security incident.
Cookies and tracking on cr7sip store
We use cookies to keep you logged in to cr7sip store and to remember your preferences. We use session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for up to one year. You can disable cookies in your browser settings, but this may prevent cr7sip store from functioning properly.
We do not use cookies to track you across other websites. We do not use third-party tracking pixels or analytics services that track your activity outside cr7sip store. We use internal analytics to understand how users interact with our platform and to improve performance.
We do not use cookies to serve targeted advertisements. We do not share your cookie data with advertisers or data brokers. Your cookie data is used only to improve your experience on cr7sip store.
Contact us about privacy on cr7sip store
If you have questions about our privacy practices, contact our support team via in-app chat or email. We respond during standard business hours. We speak English and Indonesian. If you have a privacy complaint, we investigate and respond within a reasonable timeframe.
If you believe we have violated your privacy rights, you can lodge a complaint with your local data-protection authority. We cooperate with regulatory investigations into our data practices. We are committed to protecting your privacy and to complying with applicable data-protection law.
We update this privacy policy periodically to reflect changes in our practices or in applicable law. We notify you of material changes via email or in-app message. Your continued use of cr7sip store after changes take effect constitutes acceptance of the updated policy.